Frequently Asked Questions

Getting started is simple! Sign up for a free 14-day trial, connect your calendar (Google, Outlook, or iCal), customize your AI assistant's responses, and you're ready to go. The entire setup takes less than 10 minutes, and our onboarding wizard guides you through each step.

Not at all! Booky AI is designed to be user-friendly and requires zero coding or technical expertise. Our intuitive dashboard and visual workflow builder make it easy for anyone to set up and manage their AI booking assistant.

Most businesses are up and running within 10-15 minutes. For more complex setups with custom workflows and integrations, it may take up to an hour. Our support team is available to help with implementation at no extra cost.

Yes! Booky AI can import your existing appointments from most calendar systems and booking platforms. Simply connect your calendar during setup, and we'll automatically sync all your existing bookings.

We integrate with Google Calendar, Outlook, iCal, Zoom, Microsoft Teams, Slack, Salesforce, HubSpot, Stripe, and many more. Our REST API also allows custom integrations with your existing tools. New integrations are added regularly based on customer requests.

Yes! Our Voice AI feature (available on Professional and Enterprise plans) can answer phone calls, understand natural speech, and book appointments through voice conversations. The AI sounds natural and can handle complex scheduling scenarios.

Our AI uses real-time calendar synchronization and conflict detection algorithms to ensure no double-bookings occur. It checks availability across all your connected calendars before confirming any appointment.

Absolutely! You can customize greetings, responses, business hours, service offerings, and even train the AI with industry-specific terminology. Professional and Enterprise plans offer advanced customization options including custom voice models.

Yes! Booky AI currently supports 15+ languages including English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, and more. The AI automatically detects the customer's language and responds accordingly.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and ACH bank transfers for annual plans. Enterprise customers can also pay via invoice with NET 30 terms.

Yes! You can upgrade or downgrade your plan at any time from your dashboard. Upgrades take effect immediately, while downgrades take effect at the start of your next billing cycle. We'll prorate any charges accordingly.

Yes! We offer a 20% discount when you choose annual billing. This applies to all plans (Starter, Professional, and Enterprise). You can switch to annual billing at any time.

We'll notify you when you reach 90% of your limit. If you exceed it, you can either upgrade to a higher plan or pay a small overage fee per additional booking. You can set your preference in your account settings.

Yes! We offer a 14-day money-back guarantee on your first subscription. If you're not satisfied within the first 14 days, we'll issue a full refund—no questions asked. See our Refund Policy for details.